Jan Swaraaj Shiksha Evam Samajik Kalyan Samiti (“Jan Swaraaj Samiti”, “we”, “us”, or “our”) operates this website and related mobile services for education, social welfare and blood donation initiatives. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.
By using our website, mobile application, or registering for an account, you agree to the practices described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following categories of personal information when you interact with our platform:
1.1 Account and profile information
- Name, mobile number, email address and password
- Gender, date of birth and blood group
- Address, state, district, city and PIN code (especially when you register as a blood donor)
- Optional identifiers such as Samagra ID and Aadhaar number, when you choose to provide them
- Profile photograph, if uploaded
1.2 Family and verification information
- Details of family members you add to your account (name, relation, age, gender, blood group, mobile, Samagra ID)
- Family ID and uploaded family card image submitted for verification
1.3 Blood donation and request information
- Donor registration preferences and location details
- Blood request details including hospital information, patient details, clinical notes, urgency and backup donor contacts
1.4 Membership and payment information
- Membership status, order references and payment confirmation details processed through our payment partner (CCAvenue)
- We do not store your full card or banking credentials on our servers; payment data is handled by the payment gateway in accordance with their security standards
1.5 Communications and support
- Messages sent through contact forms, donation forms or account query features
- OTP codes sent for account verification (stored temporarily for validation purposes)
- Notifications related to your account, blood requests, membership or verification status
1.6 Technical information
- Browser type, device information, IP address and session cookies necessary to keep you logged in and secure the platform
- Usage logs for security, troubleshooting and service improvement
2. How We Use Your Information
We use personal information for legitimate purposes connected to our charitable and community services, including to:
- Create, verify and manage your user account
- Facilitate blood donor registration and coordinate blood requests with hospitals and donors
- Process lifetime membership applications and issue membership cards
- Verify family details submitted for membership and blood request eligibility
- Send OTPs, service notifications, and responses to your enquiries
- Operate donation programmes and acknowledge pledges
- Maintain platform security, prevent fraud and comply with applicable law
- Improve our website, mobile app and community programmes
3. Legal Basis for Processing
We process your information based on one or more of the following grounds, as applicable under Indian law including the Digital Personal Data Protection Act, 2023:
- Consent: when you register, submit forms, upload documents or opt in to communications
- Contractual necessity: to provide account features, membership services and blood coordination you request
- Legitimate interests: to operate a safe, effective community welfare platform
- Legal obligation: where we are required to retain or disclose information under applicable laws
4. Sharing of Information
We do not sell your personal data. We may share information only when necessary:
- With hospitals and medical coordinators to fulfil blood requests you submit
- With verified donors or volunteers when coordination is required to arrange donation
- With payment processors (such as CCAvenue) to complete membership transactions
- With service providers who assist with hosting, email/SMS delivery, or technical support, under confidentiality obligations
- With government or legal authorities when required by law, court order or to protect rights and safety
- With authorised administrators of Jan Swaraaj Samiti who manage registrations, verifications and blood requests
5. Data Retention
We retain personal information only for as long as needed to provide services, meet legal requirements, resolve disputes and enforce our agreements. When you delete your account, we will deactivate your profile and remove or anonymise data where reasonably possible, except where retention is required for legal, audit or safety reasons (for example, completed blood request records or payment confirmations).
6. Data Security
We implement reasonable administrative, technical and physical safeguards to protect your information, including encrypted passwords, secure sessions and restricted admin access. However, no method of transmission or storage over the internet is completely secure. Please use a strong password and keep your login credentials confidential.
7. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Access and review personal information in your account profile
- Correct inaccurate or outdated information through your account settings
- Request deletion of your account (available in Security Settings)
- Withdraw consent for optional processing where consent is the basis
- Lodge a grievance regarding how we handle your personal data
To exercise these rights, contact us using the details below. We may need to verify your identity before processing certain requests.
8. Children’s Privacy
Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal information directly from children. Family member records may include minors’ details entered by an adult account holder for blood request and welfare purposes only.
9. Cookies and Similar Technologies
We use essential session cookies to maintain your login state and protect forms against abuse. These cookies are necessary for core functionality. You can control cookies through your browser settings, but disabling essential cookies may limit your ability to use certain features.
10. Third-Party Links
Our website may contain links to external sites (such as app stores or social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns or grievances about this Privacy Policy or your personal data, please contact:
- Organisation: Jan Swaraaj Shiksha Evam Samajik Kalyan Samiti
- Email: janswaraajsamiti2015@gmail.com
- Phone: 9109104506
- Address: 244 WARD-07 NEAR POST OFFICE JHARDA TEH-MALHARGARH DISTT-MANDSAUR PIN-458553
You may also reach us through our Contact page.